Frequently Asked Questions

Find answers to the most common questions about our towing services in Marseille

What are your towing rates in Marseille?

Prices depend on the area and the conditions of the intervention. To get an exact and immediate quote, contact us directly by phone. Our operator will give you the exact cost with full transparency.

What is your response time?

We guarantee an average response time of under 30 minutes in Marseille. For emergencies, our team can arrive in less than 20 minutes in the city center. We are available 24/7.

What types of vehicles can you tow?

We tow only passenger vehicles. Our equipment is specifically adapted for light vehicles to ensure safe and efficient transport. We can tow sedans, city cars, and compact vehicles.

Which areas do you cover?

We operate throughout the Marseille region: all districts of Marseille, Aix-en-Provence, Aubagne, La Ciotat, Martigues, and nearby towns. For long distances, we offer transport services across France.

Which payment methods do you accept?

We accept all payment methods: cash, bank card, check, bank transfer. Payment can be made on-site or after the intervention. We also work with insurance companies for direct billing.

Is insurance included in your services?

Yes, all our vehicles are fully insured. Your vehicle is covered throughout the entire transport. We also have all required professional transport licenses.

Do you offer on-site breakdown assistance?

Yes, we provide on-site services: battery replacement, tire repair, jump-start, quick diagnostics. If repairs cannot be done on-site, we tow the vehicle to the garage of your choice.

Do you operate at night and on weekends?

Absolutely! We are available 24/7, including nights, weekends, and public holidays. Our dedicated night team ensures fast intervention even at late hours.

Is the quote free?

Yes, we provide a free quote over the phone in under 2 minutes. Our prices are transparent, and the price announced is the price you pay — no hidden fees.

What should I do if my vehicle breaks down on the highway?

If your vehicle breaks down on a highway or expressway, you must contact the authorized assistance services via emergency call boxes or by dialing 112. We do not intervene on highways or expressways, only in the city and on regular roads.

Can't find the answer to your question?

Our team is available 24/7 to answer all your questions and assist you with your towing needs.